Refund & Cancellation Policy

This policy applies to purchases made through our website and any related online payment flows. Specific refund/return conditions may vary depending on the product or service and will be stated on the relevant page.

How to request a cancellation

To request a cancellation, contact us using the details in the Contact Information section and include your order number, name, and the reason for cancellation (if applicable).

When cancellations may not be possible

• If the service has already been fully delivered/performed
• If the product/service is marked as non-cancellable

If your request is approved, refunds are processed to the original payment method, unless otherwise required by law or agreed with you.

Typical reasons for refund approval

• Duplicate payment or billing error
• Service not provided due to a confirmed technical issue

Processing time

Refund processing time may vary depending on the payment provider and bank procedures.

Certain products or services may be non-refundable or non-cancellable due to their nature. Where applicable, this will be clearly stated before purchase.

• Digital content delivered immediately after payment (if applicable)
• Services that have already been fully performed

For refund or cancellation requests, please contact us using the details below and include your order number and relevant information.